If you need to cancel, you can log into your Athlete Portal, or you can email us at athleteservices@boundlesscoach.com, and we can cancel for you. Cancellations must be made at least one day before your billing cycle in order to not be billed for the upcoming month's coaching. You cannot cancel package purchases; however, we will guide you on deferring your Guaranteed Entry should you need to defer. Refunds for packages are evaluated on a case-by-case basis, depending on your registration status and if we can backfill your entry. Any refund will incur a 4% admin fee.